Terms of Service

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Last updated: September 2026

This is a practical commercial policy, not a substitute for legal advice. Mandatory consumer, e-commerce, privacy, tax, and payment laws in your country always take precedence over these terms.

1. The Service

Sellovate AI provides restaurant management software — digital menus, order-taking, kitchen printing integration, sales reporting, and related tools — delivered as a subscription to restaurant owners ("Owners"). Exact features available depend on your country and plan.

2. Accounts

Owners sign up using a Google account. One Google account may be linked to one or more restaurant branches. You are responsible for maintaining the confidentiality of your account and any staff credentials you create within your dashboard.

3. Right to Use

An active subscription grants a non-exclusive, non-transferable right to use the Service for the specific restaurant it was set up for. You may not resell, sublicense, or provide access to the Service to another restaurant business without our written permission. The underlying software, source code, and Sellovate AI trademarks remain our property.

4. Subscriptions & Payment

Use of the Service requires an active monthly subscription. Fees vary by country and are shown after account setup is complete. Payment is currently processed manually via bank transfer: Owners submit transfer details for verification, and Sellovate AI activates the subscription upon confirming receipt. Owners may pay for one or more months in advance. See our Refund Policy for details on refunds.

5. Owner Responsibilities

Owners are solely responsible for the accuracy of menu items, prices, and images they upload, and for compliance with local food-service, tax, and business licensing laws. Owners are responsible for their own hardware (printers, routers, computers, phones) used to run the Service, and for keeping their own backups of critical data in addition to any backup tools we provide.

6. Support & Updates

We provide reasonable support for issues in the Service itself through the contact channels on our Contact page. Bug fixes are provided at our discretion; new features, redesigns, or custom development for a specific restaurant may be offered separately and are not guaranteed as part of a standard subscription.

7. Service Availability

The Service is provided "as is." We use reasonable efforts to keep it available but do not guarantee uninterrupted or error-free operation — particularly for anything depending on the Owner's own internet, power, or hardware. See our Refund Policy for what happens if a fault on our side keeps you from using the Service.

8. Reviews

Only Owners with a verified active subscription may submit platform reviews, which may be displayed publicly on our website. Reviews must be honest and may not contain unlawful, defamatory, or abusive content.

9. Customer Ordering

Diners ordering through a restaurant's menu are customers of that restaurant, not of Sellovate AI. We provide the ordering technology but are not a party to the transaction between the restaurant and its diners.

10. Suspension & Termination

We may suspend or terminate access for non-payment, unlawful use, abuse of the platform, or serious violation of these Terms. Either party may end the relationship for material breach that is not corrected within a reasonable time after notice. Ending the relationship does not remove payment already owed for service already provided.

11. Limitation of Liability

To the maximum extent permitted by law, Sellovate AI is not liable for indirect, incidental, or consequential damages arising from use of, or inability to use, the Service. Nothing here excludes liability that cannot legally be excluded, or removes any mandatory statutory right you have as a consumer.

12. Governing Law & Disputes

For Owners based in South Korea, mandatory Korean law applies where required, and disputes follow the legally appropriate Korean process or court.

For Owners based in Bangladesh, mandatory Bangladeshi law applies where required, and disputes follow the legally appropriate Bangladeshi process or court.

13. Changes

We may update these Terms or the Service from time to time. Material changes will be communicated where reasonably possible. Continued use after changes constitutes acceptance.

14. Contact

Questions about these Terms: see our Contact page.